BC Game Registration, Login and Verification Process

Registering through the mobile app follows the same core steps as the website, but the interface is optimised for your phone screen. Once you’ve downloaded the app, you can create an account in just a few taps:

1. Open the App and Tap Register
   Launch the BC Game app on your device. Tap the “Register” button on the home screen to begin.
2. Select Your Signup Method
   Choose how you want to sign up: email, phone number, or social media login (Google, Telegram, or Metamask). All methods are available in the app.
3. Fill In Your Information
   Enter the required details. For email, provide your address and password. For phone, enter your number and confirm the code sent via SMS.
4. Confirm Terms and Submit
   Tick the box to confirm you’re 18 or older and accept the terms. Tap “Create” to complete your registration.
5. Verify Your Contact
   Check your email or messages for a verification link or code. Confirm your contact method to activate your account and start using the app.

To register on BC Game, you must meet certain legal and account rules. These requirements protect your account, ensure compliance with Belgian law, and keep the platform safe for all users. Here are the key rules you must follow:

1. You must be 18 years old or older. Registration is only allowed for adults. You may be asked to verify your age during the account verification stage.
2. You can only create one account per person. Multiple accounts are not permitted. If you create more than one, all accounts may be suspended.
3. You must provide accurate personal information. Your name, date of birth, and contact details must match your identity documents. Incorrect information may delay verification or withdrawals.
4. You must reside in a permitted jurisdiction. BC Game accepts players from Belgium, but certain regions may have restrictions. Check the terms to confirm your location is allowed.
5. You must verify your identity to withdraw. Document verification is required before you can request a withdrawal. This includes uploading a valid ID and proof of address.

Verification is required to protect your account, comply with Belgian gambling regulations, and guarantee fast withdrawals. Once you complete verification, you can deposit, play, and withdraw without delays. Here’s what the verification stages involve:

1. Email or Phone Confirmation
   Confirm your email address or phone number by clicking the link or entering the code sent to you. This step activates your account.
2. Identity Document Upload
   Provide a clear photo or scan of your government-issued ID (passport, national identity card, or driver’s licence). Your full name and date of birth must be visible.
3. Proof of Address Submission
   Upload a recent utility bill, bank statement, or official letter dated within the last three months. Your full name and current address must appear on the document.
4. Selfie Verification (if requested)
   Some users may be asked to submit a selfie holding their ID. This extra step confirms you are the document owner.
5. Review and Approval
   The support team reviews your documents. Approval usually takes 24 to 48 hours. You’ll receive confirmation by email once your account is fully verified.

Logging into your gaming account is quick and gives you access to your balance, bets, and bonuses. The login steps depend on how you signed up:

Access the Login Page
Click the “Login” button below to open the login form.

Enter Your Credentials
Provide the email address or phone number you used to register, then enter your password. If you signed up with social media, select the same login method (Google, Telegram, or Metamask).

Complete Any Security Check
If two-factor authentication is enabled, enter the code sent to your email or phone. This extra step keeps your account secure.

Access Your Account
Click “Login” to enter. You’ll see your dashboard with your balance, active bonuses, and betting history.

BC Game offers a generous welcome bonus for new players in Belgium, covering both casino and sports betting. When you sign up, you can claim UP TO €16,900 in Casino or Sports bonuses. The bonus structure is designed to give you extra value on your first deposits, whether you prefer slots, table games, or sports markets.

Here’s how the welcome offer breaks down:

You can choose the casino or sports bonus based on your preference. Both offers apply to your first deposits after registration. Make sure to check the full terms for each bonus before you claim.

Sometimes users face problems during registration. Here are the most common issues and how to solve them:

• Problem: Email confirmation link doesn’t arrive | Solution: Check your spam or junk folder. If you still don’t see it, request a new confirmation email from the login page or contact support.
• Problem: Error message says email or phone is already registered | Solution: You may have created an account before. Try logging in using the forgotten password option, or contact support to recover your account.
• Problem: Registration form won’t submit | Solution: Make sure all required fields are filled correctly. Check your internet connection and try again. If the issue persists, clear your browser cache or use a different browser.
• Problem: Age verification fails or is rejected | Solution: Double-check that your date of birth matches your ID. If you’re 18 or older and still see an error, contact support with a copy of your ID for manual verification.
• Problem: Social media login doesn’t work | Solution: Ensure your social media account is active and you’ve granted the required permissions. Try logging in with email or phone instead, or contact support for help.

If you’ve forgotten your password, you can reset it quickly using your registered email or phone number. Here’s how:

1. Go to the Login Page
   Click the “Login” button on the website or app, then select “Forgot Password.”
2. Enter Your Email or Phone
   Provide the email address or phone number you used to register. Click “Submit” to request a password reset.
3. Check Your Inbox or Messages
   You’ll receive a password reset link by email or a confirmation code by SMS. Open the email or message and click the link, or enter the code on the next screen.
4. Create a New Password
   Enter a new password that’s at least 8 characters long and includes a mix of letters, numbers, and symbols. Confirm your new password and click “Save.”
5. Log In with Your New Password
   Return to the login page and enter your email or phone and your new password. You can now access your account.

If you don’t receive the reset link or code, check your spam folder or contact support for help. If you signed up with a social media login, use the same method to access your account without a password.

If you want to close your account, BC Game allows you to delete it permanently. Reasons for deletion may include taking a break from gambling, closing unused accounts, or personal preference. Here’s how to delete your account:

1. Contact Support
   Go to the support section on the website or app. Open a live chat or send an email requesting account deletion.
2. Confirm Your Identity
   Provide your registered email address or phone number. You may be asked to verify your identity with a copy of your ID.
3. Request Permanent Closure
   Clearly state that you want to permanently delete your account. Support will ask you to confirm this decision.
4. Withdraw Any Remaining Balance
   Before deletion, make sure to withdraw any funds in your account. Once your account is closed, you won’t be able to access your balance or bonuses.