BC Game KYC & AML Policy

BC Game implements robust Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures to protect users in Belgium and maintain a secure gaming environment. These measures verify the identity of account holders, prevent fraudulent activity, and ensure compliance with regulatory requirements. The platform’s commitment to transparency and user safety drives every aspect of these policies.

Purpose of KYC & AML

The platform applies identity check and AML protocols to verify user identities, prevent fraud, and combat financial crime. These security measures provide multiple guarantees for users:

  • Fair play standards across all gaming activities
  • Enhanced account protection through verification processes
  • Transparency in all financial transactions
  • Full compliance with Belgian regulatory requirements
  • Safeguarding of personal data and user information
  • Prevention of unauthorized access to accounts
  • Protection against identity theft and misuse

KYC Requirements

Every new user must complete ID verification before accessing the full range of platform services. Document submission requirements include:

  • Government-issued photo identification (passport, national identity card, or driving licence)
  • Proof of residential address (utility bill, bank statement, or official correspondence)
  • Payment method ownership confirmation (bank card images, e-wallet screenshots, or account statements)
  • Additional documentation for enhanced verification when required
  • Updated documents when personal information changes
  • Supporting materials for specific transaction types

AML Measures

The platform implements comprehensive controls to prevent money laundering and detect illegal activity. Security measures include:

  • Continuous transaction monitoring across all account activities
  • Automated detection rules identifying unusual patterns
  • Enhanced due diligence procedures for high-risk events
  • Systematic reviews of large or unusual transfers
  • Risk scoring systems evaluating account behavior
  • Sanctions and politically exposed persons screening
  • Reporting to competent authorities when suspicious activity is detected
  • Regular updates to detection algorithms and monitoring systems

Prohibited Activities

Platform restrictions support responsible gaming and regulatory compliance. The following actions violate policy:

  • Creating or operating multiple accounts under different identities
  • Submitting forged, altered, or stolen documents during verification
  • Attempting to launder funds through gaming activities
  • Manipulating systems, software, or gaming outcomes
  • Sharing, selling, or transferring account access to third parties
  • Using payment instruments not registered to the account holder
  • Misrepresenting identity or providing false information
  • Colluding with other users to circumvent security measures

Consequences of Non-Compliance

Violations of KYC or AML policies trigger enforcement actions proportionate to the severity of the breach. Measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, and reporting to competent authorities where applicable.

User Responsibilities

Account holders must provide accurate and updated personal data throughout their use of the platform. Users are required to complete the identity check process within requested timeframes and respond promptly to requests for additional documentation. Only payment methods registered in the user’s own name may be used for deposits and withdrawals. Users must report any suspicious activity on their accounts or unusual communications claiming to represent the platform. Maintaining the confidentiality of login credentials and security information remains the sole responsibility of each account holder. Failure to fulfill these obligations may result in service restrictions or account closure.

Fair Play and Transparency

The platform upholds fair play standards and transparency principles to protect users and maintain a safe gaming environment. Core principles include:

  • Strict adherence to KYC and AML standards required by Belgian law
  • Confidentiality and protection of personal data throughout all processes
  • Ongoing transaction monitoring for suspicious activity or unusual patterns
  • Prevention of manipulation and unfair behavior by any participant
  • Dedicated user support on safety matters and account protection
  • Shared responsibility between platform and users for security
  • Equal conditions and verification standards for all account holders
  • Regular policy updates reflecting evolving regulatory requirements

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