Responsible Gaming

Gambling always carries the risk of losing money. This is a fundamental truth that every player should understand before placing any bet. At BC Game, we believe that informed players make better decisions about their gaming activity.

You can maintain control over your betting behaviour by setting clear boundaries. Our platform offers various tools designed to help you play responsibly and protect your financial stability. Gambling should fit within your entertainment budget, not replace essential spending.

To enjoy gambling safely, treat it as a leisure activity rather than a way to earn income. Never chase losses or bet money you cannot afford to lose. Take regular breaks during your gaming sessions. Monitor the time and money you spend on our platform.

BC Game provides deposit limits, time-out periods, and self-exclusion options. These features empower you to stay in control. Your emotional and financial wellbeing should always come first. If gambling stops being fun, it is time to reassess your habits.

Gambling addiction is a serious condition that affects people from all backgrounds. Recognising the warning signs early can help you or someone you care about seek support before the problem worsens.

Key indicators that someone may have a gambling problem include:

• Spending more money or time on gambling than originally intended
• Lying to family or friends about the extent of your betting activity
• Borrowing money or selling possessions to fund gambling
• Feeling restless or irritable when trying to cut down on gambling
• Using gambling to escape from problems or negative emotions
• Chasing losses by continuing to bet in an attempt to win back money
• Neglecting work, studies, or personal relationships due to gambling
• Experiencing financial difficulties or debt related to betting
• Thinking about gambling constantly, even when not playing
• Feeling guilty or ashamed about your gambling behaviour

If you recognise several of these signs in yourself or someone close to you, it is important to take action. Gambling addiction requires professional attention and support.

Preventing gambling addiction requires awareness and proactive measures. BC Game recommends the following practical steps to help you maintain healthy gambling habits:

• Set strict deposit limits before you start playing and stick to them
• Establish a fixed time budget for your gaming sessions each week
• Never gamble when you are feeling stressed, depressed, or under the influence
• Keep track of all money spent on gambling in a written log
• Take regular breaks during gaming sessions to maintain perspective
• Avoid gambling alone for extended periods without social interaction
• Do not use gambling as a solution to financial problems
• Tell someone you trust about your gambling habits for accountability
• Use self-exclusion tools if you feel your gambling is becoming problematic
• Seek professional help immediately if you notice warning signs of addiction

These strategies can help protect you from developing harmful gambling patterns. Prevention is always easier than treatment. If you struggle to implement these recommendations on your own, reach out for support.

If you or someone you know is struggling with gambling addiction, professional support is available. Several organisations in Belgium offer confidential assistance and treatment programmes for problem gambling.

Main support resources include:

• VAD (Vereniging voor Alcohol- en andere Drugproblemen) – Provides information and support for addiction issues including gambling. Website: www.vad.be
• De Sleutel – Offers treatment programmes for various addictions including problem gambling. Website: www.desleutel.be
• CAD Limburg – Specialises in addiction care and prevention services. Website: www.cadlimburg.be
• Tele-Onthaal – 24/7 anonymous telephone helpline for anyone in distress. Phone: 106 or visit www.tele-onthaal.be
• BeGambleAware Belgium – Provides gambling addiction resources and self-assessment tools
• GamCare International – Offers online support and counselling for gambling problems. Website: www.gamcare.org.uk

These organisations provide confidential help and can guide you towards recovery. Seeking support is a sign of strength, not weakness.

If you are experiencing difficulties with gambling addiction, our customer support team is here to help. BC Game staff can assist you in setting up account restrictions or accessing our responsible gaming tools.

You can contact BC Game support through:

• Live chat – Available 24/7 directly on our website for immediate assistance
• Email support – Send detailed enquiries to our dedicated support team
• Help centre – Access comprehensive guides on responsible gaming features and account controls
• Account settings – Directly manage your deposit limits, session reminders, and self-exclusion options

Our team is trained to handle sensitive matters with discretion and understanding. We will never judge you for seeking help. Your safety and wellbeing are our priority.